الأسئلة الشائعة

Orders placed before 15:00 on a business day ship the same day. You will receive a tracking link by email as soon as the parcel leaves our warehouse.

Yes, to 41 countries. Duties and import taxes are calculated and shown at checkout for most destinations, so there is nothing to pay on delivery.

Standard shipping is free on orders over $200 and $25 below that. Express delivery is $44 and arrives the next business day.

Thirty days from delivery, unworn and with tags attached. Returns are free from every country we ship to — start one from My Orders and print the prepaid label.

Yes. Choose exchange instead of refund when you start the return and we will reserve the new size for ten days while your parcel travels back.

True to size with a relaxed cut through the body on outerwear and knitwear. Each product page lists garment measurements flat, and our model's height and size.

Visa, Mastercard, American Express, PayPal, Apple Pay and Google Pay. All payments are processed over an encrypted connection and we never store card numbers.

Within one hour of placing it, yes — contact us with your order number. After that the order is usually already picked, but returns are free.